1. Introduction
Waterway Eagle (“we,” “our,” or “us”) is committed to protecting the privacy of our clients, website visitors, and transaction partners. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with global data protection laws, including:
General Data Protection Regulation (GDPR) (EU & UK)
California Consumer Privacy Act (CCPA) (California, USA)
Personal Data Protection Act (PDPA) (Singapore)
UAE Data Protection Law (Federal Decree-Law No. 45/2021)
Other applicable international data protection laws
By accessing www.WaterwayEagle.com or using our services, you consent to the collection and use of your personal information as described in this Privacy Policy.
2. Information We Collect
(a) Information You Provide Voluntarily
When you engage with us, we may collect:
Identity Information – Name, company name, government-issued ID (for compliance).
Contact Information – Email, phone number, address.
Financial & Transaction Data – Bitcoin trade details, proof of funds (as required for KYC/AML compliance).
Verification Documents – KYC (Know Your Customer) and AML (Anti-Money Laundering) documentation.
(b) Information We Collect Automatically
When you visit our website, we may collect:
Device & Browser Information – IP address, browser type, operating system.
Usage Data – Pages visited, time spent on the site, referring URLs.
Cookies & Tracking Technologies – Small files stored on your device to enhance your browsing experience.
3. How We Use Your Information
We use the information collected to:
✔ Facilitate private Bitcoin transactions and verify compliance with regulatory standards.
✔ Conduct KYC/AML checks to ensure security and legitimacy of transactions.
✔ Enhance cybersecurity and prevent fraud or unauthorized access.
✔ Improve website functionality and analyze visitor trends.
✔ Comply with international laws and authorities when required.
🚫 We DO NOT sell, rent, or trade personal data to third parties.
4. How We Protect Your Information
We implement strict security measures to protect your data, including:
Encryption & Secure Servers – All stored data is encrypted to prevent unauthorized access.
Access Controls – Only authorized personnel can access client information.
Regulatory Compliance – Adhering to global financial and privacy standards.
However, no system is 100% secure, and we cannot guarantee absolute protection.
5. Legal Basis for Data Processing (GDPR Compliance – EU & UK Clients)
If you are based in the European Union or the United Kingdom, we process your data based on:
Contractual Necessity – To execute transactions or provide requested services.
Legal Compliance – To meet regulatory obligations (e.g., AML/KYC laws).
Legitimate Interest – To protect security, prevent fraud, and enhance services.
User Consent – When required, such as for cookies or marketing communications.
Your GDPR Rights
Under GDPR, you have the following rights:
Right to Access – Request a copy of your personal data.
Right to Rectification – Correct inaccurate or incomplete data.
Right to Erasure ("Right to be Forgotten") – Request deletion of your data.
Right to Restrict Processing – Limit how we use your data.
Right to Data Portability – Request your data in a portable format.
Right to Object – Opt out of data processing for certain purposes.
📩 To exercise these rights, email us at [email protected].
6. CCPA Compliance (California, USA Clients)
Under the California Consumer Privacy Act (CCPA), California residents have the right to:
Know what personal data we collect and how it is used.
Request deletion of personal data, subject to legal obligations.
Opt out of data sales (Waterway Eagle does NOT sell data).
Receive non-discriminatory treatment for exercising privacy rights.
📩 To make a CCPA request, email [email protected].
7. Data Protection for Singapore & UAE Clients
We comply with:
Singapore’s Personal Data Protection Act (PDPA) – Ensuring responsible data collection and processing.
UAE Data Protection Law – Protecting client information under the UAE’s legal framework.
For Singapore and UAE clients, you have rights similar to GDPR & CCPA, including the ability to access, correct, and delete personal data upon request.
📩 For inquiries, email [email protected].
8. Cookies & Tracking Technologies
We use cookies and tracking technologies to:
Enhance user experience.
Improve website security.
Analyze traffic and website usage.
You can disable cookies in your browser settings. However, disabling cookies may affect website functionality.
9. Data Retention
We retain personal data only as long as necessary for regulatory compliance, security, and business operations.
When data is no longer needed, it is securely deleted or anonymized.
10. International Data Transfers
As a global service, we may store or process data in different jurisdictions.
We comply with GDPR’s cross-border transfer rules, ensuring adequate data protection.
Clients in Singapore, UAE, and other regions acknowledge that data may be processed outside their home countries.
📩 For international data transfer concerns, contact at contact@waterwayeagle.
11. Third-Party Sharing & Compliance Disclosures
We only share data when necessary, including:
With Verified Transaction Counterparties – For deal execution (with user consent).
With Regulatory Authorities – When required by AML/KYC compliance.
With Cybersecurity & Compliance Firms – To ensure legal and security compliance.
All third-party partners are bound by strict confidentiality agreements.
12. Changes to This Privacy Policy
We may update this Privacy Policy as laws and business needs evolve.
Changes take effect immediately upon posting on this page.
We encourage clients to review this Privacy Policy regularly.
13. Contact Information
For privacy-related inquiries or to exercise your rights under GDPR, CCPA, or other global laws, contact us at:
📧 Email: [email protected]
🌐 Website: www.WaterwayEagle.com
HQ: 801 Travis Street, Suite 2101, PMB 445, Houston TX 77002
Call (888) 209-7228
Email: [email protected]